Damaged and Missing Game Pieces FAQ

Damaged and Missing Game Pieces FAQ

My game has missing/damaged parts.
If your game has any missing/damaged parts and you bought it from our web store, through one of our Kickstarters, or through an authorized retailer, please ...
Mon, Jul 6, 2020 at 4:54 PM
My game box or the box insert arrived damaged, can I get a replacement?
We do our best to make sure everything is packed so that your pledge arrives undamaged, and we will always try to replace any of the actual game components ...
Tue, Nov 10, 2020 at 1:35 PM
The models/miniatures in my game are warped (but not broken)
Sometimes during manufacturing as the models/miniatures are coming out of the molds they may warp or bend. This can also happen during packaging. If your mo...
Fri, Sep 17, 2021 at 1:47 PM
My Cthulhu Wars Tcho-Tcho faction box is missing the Brain Cylinders shown on the packaging.
The inclusion of the Brain Cylinders with the Onslaught 3 printing of the Tcho-Tcho faction box was a misprint and the brain cylinders are not included. Fut...
Wed, Nov 24, 2021 at 1:17 PM