As per the terms stated on Kickstarter, a full refund will be provided if the request is received within 14 days of the close of the campaign.
Otherwise, a refund can only be given up to a year after payment has been made. Such a refund will be at our exclusive discretion and will be assessed a processing fee (15% of the total payment). This policy applies to both Kickstarter backers and Late backers via the PledgeMaster.
In the event that a refund is given through PayPal, any fees that PayPal charges for the transaction will also be deducted from the refund.
Refunds and/or cancellation requests will only be considered before we set the print run size for mass manufacturing with our factory in China.
If you fail to check out and pay for your order, including all shipping costs, before the payment deadline, you will be forfeiting your products. Unclaimed games will be released after the closing date to online and retail sales.
These policies may be modified or changed at any time. For the most up-to-date refund policy please refer to this page: https://petersengames.